+1-888-308-5802     
News Contact Us

UCC Market - Emerging Trends, Revenue Statistics and Demand Forecast to 2026

Author : Ronak Bora | Published Date : 2020-08-19 

The UCC market based on application is bifurcated into BFSI, healthcare, IT & Telecom, public sector and retail. Among these, the retail sector is likely to record a CAGR of over 10% between 2020-2026 due to rising adoption of UCC for enhancing retail customer experience.

UCC can help people communicate in real time and significantly save time, thereby enabling them to talk to each other faster, exchange documents, have video meetings, exchange ideas.

Furthermore, there are various ways in which UCC can transform the way a retailer does business. Citing an example, if a customer sees a new style that he/she likes on the red carpet at the Oscars. The retailer or designer who can get it to them the quickest at the right price, delivery, and right tactile feel, is the winner.

Get sample copy of this research report @ https://www.decresearch.com/request-sample/detail/402

Moreover, the end to end unified communications solution could help virtually any business process flow more effectively, especially in the cases which need escalation to a decision maker, require exception handling or subject matter expert.

UCC market is projected to surpass USD 60 billion by 2026. The market growth is attributed to the steadily growing uptake of UCC systems by enterprises for enhanced business connectivity and reliable communications. In scenarios, where users cannot efficiently use complex communication systems or when customers are unable to reach traveling account executives, UCC systems can play an important role in facilitating such business communications efficiently.

Some major findings of the UCC market report include:

  • The increasing adoption of mobile devices and web-based communication solutions in enterprise environments has created a positive outlook for the UCC market
  • Cloud-based UCC solutions offer excellent flexibility to users to pay only for the resources used by them. This significantly reduces the capital investment for communication infrastructure.
  • The IP phones segment will secure a larger share of the telephony market over the forecast period as it has numerous benefits over analog phones and costs much less than traditional telephone services
  • Due to the rising trend of outsourcing certain business processes in the IT industry, the need for effective communication and collaboration solutions is likely to increase consistently over the forecast timeline
  • Some of the key players operating in the UCC market include 8x8 Inc, Alcatel Lucent Enterprise (Nokia Networks), Avaya Inc. (Avaya Holdings Corporation), BT Group, Cisco Systems Inc., Genesys (Permira), Huawei Technologies Co., Ltd., IBM Corporation, Microsoft Corporation, Mitel Networks Corporation, NEC Corporation, Nextiva (UnitedWeb), Orange Business Services (Orange), RingCentral Inc., Star2Star Communications, Verizon Communications, Vonage (Vonage Holdings Corp.), Unify (Atos SE), and West Corporation
  • UCC solution providers are focusing on strategic collaborations and long-term contracts with clients to gain the market share

Request for customization @ https://www.decresearch.com/roc/402

Companies operating in the UCC market are focusing on various business growth strategies including new product launches, forging new alliances to strengthen partner network, and strategic acquisitions to stay competitive in a dynamic market. For instance, in August 2019, ATOS SE, a French IT services company, partnered with NICE Systems Ltd.., an Israel-based telephony service provider, to jointly develop an omnichannel cloud-based UCC solution. The new solution helped the company to offer cloud-based UCC systems to its contact center clients, which will complement its existing on-premise & hosted product portfolio.

Table of Contents (ToC) of the report:

Chapter 5.    UCC Market, By Platform

5.1.    Key trends, by platform

5.2.    Telephony

5.2.1. Telephony market estimates and forecast, 2015 - 2026

5.2.2. IP phones

5.2.2.1.    IP phones market estimates and forecast, 2015 - 2026

5.2.3. IP Private Branch Exchange (PBX)

5.2.3.1.    IP PBX market estimates and forecast, 2015 - 2026

5.3.    Collaboration

5.3.1. Collaboration market estimates and forecast, 2015 - 2026

5.3.2. Mobile

5.3.2.1.    Mobile market estimates and forecast, 2015 - 2026

5.3.3. Social network

5.3.3.1.    Social network market estimates and forecast, 2015 - 2026

5.3.4. Video platform

5.3.4.1.    Video platform market estimates and forecast, 2015 - 2026

5.4.    Unified messaging

5.4.1. Unified messaging market estimates and forecast, 2015 - 2026

5.4.2. Voicemail

5.4.2.1.    Voicemail market estimates and forecast, 2015 - 2026

5.4.3. Email

5.4.3.1.    Email market estimates and forecast, 2015 - 2026

5.4.4. Fax

5.4.4.1.    Fax market estimates and forecast, 2015 - 2026

5.5.    Conferencing

5.5.1. Conferencing market estimates and forecast, 2015 - 2026

5.5.2. Audio conferencing

5.5.2.1.    Audio conferencing market estimates and forecast, 2015 - 2026

5.5.3. Video conferencing

5.5.3.1.    Video conferencing market estimates and forecast, 2015 - 2026

5.5.4. Web conferencing

5.5.4.1.    Web conferencing market estimates and forecast, 2015 - 2026

5.6.    Services and tools

5.6.1. Services and tools market estimates and forecast, 2015 - 2026

Chapter 6.    UCC Market, By Deployment Model

6.1.    Key trends, by deployment model

6.2.    On-premise

6.2.1. On-premise market estimates and forecast, 2015 - 2026

6.3.    Cloud

6.3.1. Cloud market estimates and forecast, 2015 - 2026

6.4.    Hybrid

6.4.1. Hybrid market estimates and forecast, 2015 - 2026

Browse complete Table of Contents (ToC) of this research report @ https://www.decresearch.com/toc/detail/unified-communications-market-report

About Author

Ronak Bora

Ronak Bora

A graduate in Electronics Engineering, Ronak writes for fractovia and carries a rich experience in digital marketing, exploring how the online world works from a technical and marketing perspective. His other areas of interest include reading, music, and sport. [email protected] | https://twitter.com/RonakBora26

Related News

North America Cell Line Development Market Size to Exceed USD 2.7 Billion by 2024

Published Date: 2020-09-24         Author: Ronak Bora

The research report on North America Cell Line Development Market offers a thorough understanding on this industry with significant details subject to its overall foothold in the global landscape and its application across major end-user industries and sectors. According to this report, North Ame... Read More

North America Smart Clothing Market - A USD 3 Billion Opportunity by 2024

Published Date: 2020-09-24         Author: Ronak Bora

The study on North America Smart Clothing Market provides a complete view on the industry with intricate details subject to its overall stance in the global landscape along with specifying various applications across major end-user sectors. The North America smart clothing industry, as per the gi... Read More

North America Machine Translation Market Size to Cross USD 600 Million by 2024

Published Date: 2020-09-24         Author: Ronak Bora

The research report on North America Machine Translation Market offers a thorough understanding on this industry with significant details subject to its overall foothold in the global landscape and its application across major end-user industries and sectors. According to this report, North Ameri... Read More

© 2020 Fractovia. All Rights Reserved