The escalating deployment of OSS platforms in order to maintain higher standards of service delivery is certain to expedite OSS BSS market share. These platforms provide internal network requirements including network planning, inventory maintaining, and fault managing in addition to supporting processes such as payment systems, billing process, and receiving orders. Most of the organizations currently have been deploying OSS BSS platforms on a large scale to support a wide range of user groups. In accordance, B2B communication solution providers have also been looking forward to developing next-generation platforms. The increasing availability of modernized OSS BSS platforms will thus turn out to be rather useful to streamline internal business operations and decrease operational costs.
Europe BSS Market Share, 2017 & 2024 (USD Million)
With the increasing availability of innovative business communication facilities, several enterprises have been enhancing their existing network infrastructure that will have a positive influence on the OSS BSS market share. End-use industries have also been giving importance to higher operational efficiency for enhancing their customer base which has helped impel the revenue graph of OSS BSS industry. In order to cater to the widespread demand, prominent contenders have been working to develop next-generation network platforms in addition to adopting numerous other growth tactics, a gist of which has been provided below:
Recently, unified communications products and services provider, Netsapiens, launched a cloud-based OSS BSS solution that is mainly designed for improving internal business operations and responding quickly to customers’ requests. Incidentally, until now, UCaaS (unified communications) have been dependent on connected business support for managing several business operations which have been taking more time as well as requiring more investments.
Netsapiens’ has also recently developed a new network communication platform that will prove to be a game-changer for business enterprises that are planning to automate most of their operations. The shifting focus of technology providers toward the development of cloud-based network applications will help companies reduce investments on maintaining the old patchwork of businesses.
Considering the increasing importance for cloud-based networks across various business environments, UK headquartered software company, Netcracker has revealed its future plan to modernize the back-office systems with its new cloud-as-a-service software stack. With the launch of modern cloud solution, Netcracker is looking forward to curbing the issues related to the complexity, cost, and time required to operate virtualized services and cloud-based applications.
The innovative approach of technology providers to increase the flexibility of OSS BSS platforms with use of multi-cloud environment in the end-to-end services is likely to propel OSS BSS market share over the years ahead.
In 2018, the US-based MNC, Amdocs collaborated with the cybersecurity specialist, Fortinet and Versa Networks for developing a new multi-domain network platform which will turn out to be useful for enterprises to manage their customers. The integration of security services and SD-WAN platform will also help customers to handle virtual network functions very quickly across the cloud, customer premises, and data centers.
This integrated approach will automate systems’ response to tackle cyberthreats and help service providers to offer new revenue generating services. The capability of this newly orchestration solution to get integrated with the operations and business support systems (OSS BSS) will fuel the product demand over the years ahead.
Armed with the goal to support digital transformation across various businesses, a few days before, Tata Communications has acquired the Netherlands-based IoT connectivity specialist, Teleena. This acquisition has strengthened Tata’s portfolio in terms of OSS BSS solution, mobile virtual network enabler, and mobility & IoT specialties. Such strategic initiatives taken by the technology companies to tap external expertise in OSS BSS is poised to generate lucrative opportunities for OSS BSS market.
The growing concern among the businesses about the use of next-generation operations and business support systems to reduce the operational complexity and to obtain cost-effective returns is likely to stimulate the OSS BSS industry share. The surging use of OSS for monitoring, managing, analyzing, controlling the network and the use of BSS for supporting customer-facing activities is slated to propel the product demand. For the record, by the end of 2024, operations and business support systems (OSS BSS) market will generate a revenue of more than USD 50 billion.