+1-888-308-5802     
News Contact Us

NTUC FairPrice to increase online capacity & apply S$3.99 service fee

Author : Saipriya Iyer | Published Date : 2020-04-17 

NTUC FairPrice, a supermarket chain based in Singapore, is reportedly planning to increase the online capacity by 30% in the next few weeks and reinstate the service fee of online orders. The company has reportedly announced that the S$3.99 service fee will be applied to the online orders starting from Thursday. The service fee was initially introduced at the beginning of March, which was then waived by the company shortly.

According to Seah Kian Peng, CEO of FairPrice, the company assures the customers of no hidden mark-ups on its products as it adopts a transparent pricing approach. The online platform also maintains a uniform price with the brick-and-mortar stores.

Mr. Seah added that the service fee, which can be considered as a subsidized rate, will partially cover the total expenses of processing products including picking, processing, and packing the online orders for groceries. It also involves bulk goods transportation, cold chain management, manpower and stringent food safety & quality measures. The surge in online orders can be attributed to the social distancing guidelines from the governments to contain the spread of coronavirus.

FairPrice will also introduce a multi-tiered fee structure to offer more flexibility to the shoppers. It will enable them to change their basket sizes and optimize savings for online purchases. It is also planning to hire more employees and convert its brick-and-mortar store into a dedicated fulfillment center that involves online orders and other activities. It will also rework on the availability of delivery slots due to the recent hike of visitors on its website.

The company has recently pledged to donate to 5 organizations during the unprecedented coronavirus crisis, namely Food from the Heart, Touch Community Services, Assisi Hospice, Metta Welfare Association, and Lee Ah Mooi Old Age Home. It will match the service fee of S$3.99 for all online orders & donate nearly S$500,000 to these 5 organizations.

Source credit:

https://www.channelnewsasia.com/news/singapore/ntuc-fairprice-online-service-delivery-fee-covid-19-12647142

About Author

Saipriya Iyer

Saipriya Iyer

Saipriya Iyer presently works as a content developer for fractovia.org. Having dabbled with the domain of content creation for nearly half a decade, she now boasts of an enviable portfolio, holding substantial experience in penning down pieces related to technology, finance, and a wide spectrum of other industry verticals. A qualified computer engineering graduate from the University of Pune, Saipriya can often be found leveraging her knowledge of software technology and electronics in her write-ups. She can be contacted at- [email protected] | https://twitter.com/saipriya_i

Related News

GoBear raises $17M funds led by Walvis Participaties & Aegon N.V.

Published Date: 2020-05-28         Author: Saipriya Iyer

GoBear, a Singapore-based fintech firm, has recently raised a new funding round worth $17 million led by Dutch Venture Capital Walvis Participaties & Aegon N.V. The company is a financial supermarket in Asia, which serves the main purpose of improving the financial health of customers. GoBear... Read More

Telstra beats rollout target & launches 5G network across 47 cities

Published Date: 2020-05-27         Author: Saipriya Iyer

Telstra is reportedly building its 5G network ahead of time and has extended its reach across 47 Australian cities. Additionally, the company is unveiling a mobile broadband device that can compete directly with the NBN (National Broadband Network). As per the statement made by Channa Seneviratne... Read More

BigBasket plans to raise $150-200M funds to boost online grocery sales

Published Date: 2020-05-26         Author: Saipriya Iyer

BigBasket is reportedly planning to raise funds worth nearly $150-200 million, owing to the rising opportunities of online grocery sales due to the nationwide COVID-19 lockdown. In the initial days of the lockdown, supply chains were disrupted. However, e-Commerce has emerged subsequently as the ... Read More

© 2020 Fractovia. All Rights Reserved